My work
![](http://www.robinparker.co.uk/wp-content/uploads/2016/04/ee_1.jpg)
![](http://www.robinparker.co.uk/wp-content/uploads/2016/04/ee_2.jpg)
![](http://www.robinparker.co.uk/wp-content/uploads/2016/04/ee_3.jpg)
EE
- HTML
- CSS
- Javascript
- Photoshop
Acting as UI Principle for UX Reviews on the company’s E-service Programme, I helped implement a number of incremental changes in order to help customers better understand the details of their bills and accounts. A number of new features were introduced and existing features were reworked in the ‘My Account’ section of EE’s customer-facing website, in order to improve usability and reduce the need for customers to call in with account queries.